Fiber-optic cable replacement
Crews string new fiber-optic cable along Del Mar Heights Road. Photo by Chris Jennewein

A fiber-optic line cut on Del Mar Heights Road on Saturday left thousands of Spectrum customers in Del Mar and Carmel Valley without cable TV, phone and Internet connections.

The cable was cut near the intersection of Del Mar Heights Road and El Camino Real around 11 a.m. on Saturday. It wasn’t clear who had cut the cable.

Nearly a dozen Spectrum service vehicles lined the north side Del Mar Heights Road for hours as crews worked to string a new cable.

As of 7:30 p.m., service was still out, but a crew member said he hoped service would begin to be restored later in the evening.

Times of San Diego asked Spectrum officials to comment, but there was no immediate response.

Customers who called the customer service line were told that it was a major outage and there was no estimate as to when service would be restored.


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Ellen Bullock